Marine Agency & Port Representation
Vessel Attendance, Crew Formalities, Customs Clearance & Port Agency Services
Navigating port formalities in Aqaba, Basra, or the UAE requires local knowledge, established relationships with port authorities, and the ability to act quickly on the vessel's behalf. Sealion acts as a trusted port agent and local representative for international shipping companies, protecting the vessel operator's interests from the moment a pre-arrival notification is issued to the moment the vessel departs. We handle every port call element: coordinating with the Port Authority and Customs, facilitating crew changes and shore passes, arranging medical assistance and repatriation logistics, sourcing and clearing spare parts, and attending the vessel throughout the port stay. Our agency desk is manned around the clock so that no request — however urgent — goes unanswered.
- Pre-arrival port coordination with Port Authority, Customs and regulatory bodies
- Vessel attendance from arrival to departure — single point of contact
- Crew change facilitation, shore pass arrangement and immigration support
- Medical assistance, crew hospitalization and repatriation coordination
- Spare parts customs clearance and delivery to vessel — worldwide sourcing
- Cash to master disbursement and port expense management
- Cargo documentation support — bills of lading, cargo manifests and surveys
- Coordination of independent surveyors, P&I correspondents and inspectors
- Local representation for ship owners, operators and charterers
- 24/7 agency desk — available throughout every port call
Frequently Asked Questions
Common questions about our marine agency & port representation — if you need further information please contact our operations team directly.
Yes. Sealion serves as a local correspondent for P&I clubs and hull underwriters requiring representation at Aqaba port. We attend vessels on behalf of P&I clubs, coordinate with surveyors, gather documentation, and provide factual port reports in support of claims handling.
Yes. Emergency spare parts clearance is one of the most critical agency services we provide. We work directly with Aqaba customs authorities and have the relationships and documentation expertise to expedite clearance of technical spares, engine components, and safety equipment for vessels in urgent need.
Yes. We arrange all crew change requirements including transportation to and from the vessel, shore pass applications with port immigration, hotel accommodation, PCR testing coordination where required, and onward travel arrangements for signing-off crew — all coordinated from a single point of contact.